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09 · Feedback ​

Me → Send feedback. Categories (Bug / Suggestion / Other) + text (up to 2000 chars).

Each record includes:

  • App version (e.g. V1.0.2 build 2026-08-30)
  • OS version (Android 14 / API 34)
  • Device model (e.g. Xiaomi 14)
  • Screen resolution / DPI
  • Submission timestamp

Does not include your account (there is none), geolocation, photos, grip history, or any private data.

After submission → backend ticket → team replies in their queue. To follow up, go to Me → Feedback history.


Bug report template ​

If you email, copy this template — it speeds up triage:

App version: V1.0.x build xxx
Device: <model + Android version>
Steps to reproduce:
  1. ...
  2. ...
Expected behaviour:
Actual behaviour:
Screenshot: <attach>
Log: <pull from /Android/data/com.acecrushcraft.app/files/logs/*.log>

Contact ​

Email is usually answered within 1–3 working days. XHS comments are not a feedback channel.